WeddingWire vs. The Knot: We Asked The Vendors [Update 2020]

By Holden

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Table of Contents

If you’re a wedding professional, chances are you’re already familiar with WeddingWire and The Knot. They are by far the most popular sites for wedding pros to get leads.

But which one is better?

We took a deep dive into the in’s and out’s of these two platforms and interviewed over 50 wedding businesses to find out once and for all which is better: WeddingWire or The Knot

Our final conclusion may surprise you!

WeddingWire Pros and Cons

WeddingWire's Logo
From: WeddingWire

Why WeddingWire’s Great

Scene from nacho libre featuring Jack Black with text overlay saying “It’s the best, I love it.”
Let’s get into the good stuff.

The most user-friendly wedding directory

Most experts praise WeddingWire for both its navigation and its robust notification system.

Sam from Sam’s Notary said, “I get email notifications quickly, the award program is very well managed!”

Mike Robinson Photography wrote, “It is a nice clean website that is easy to navigate and set up your page.”

Having an accessible platform to market your wedding business is the first step in achieving success.

One of the most popular weddings sites with brides

WeddingWire is a household name. When Brides begin to plan their weddings, WeddingWire is usually their go-to tool for finding vendors.

Getting to piggyback off a widely recognized brand can be extremely valuable for your business.

Online sales tools for wedding vendors

WeddingWire offers a variety of tools for wedding vendors including digital contracts, social media design and management, questionnaires, lead management, and an appointment scheduler.

For businesses looking to maximize their online exposure, these tools can be invaluable for growing their customer base.

Reviews and helpful analytics about site traffic

It’s 2019 and let’s face it: reviews are the new referral.

Brides frequently consult reviews as the most reliable resource when choosing which vendors to hire. The more reviews you have, the more professional and dependable your business seems.

Wedding Officiant Jon Turino wrote, “Lots of couples use (WeddingWire). It’s fairly easy for clients to provide reviews; Couples Choice badges help with inquiries.”

Angela Wolf from Midwest Selfies wrote, “They have analytics that shows traffic to your page and click through to your site.”

WeddingWire also tracks your traffic from your reviews as well, letting you know how your reviews are affecting your sales!

Why WeddingWire Sucks

Scene from movie Step Brother with text overlay saying “Nuh-uh. I don’t like it.”
And the bad news is….

WeddingWire is full of low-quality leads and budget-shoppers

WeddingWire makes it incredibly easy for its users to contact vendors.

The unfortunate side effect of this is that users contact a lot of different vendors without feeling much of an emotional connection to any of them.

This makes it harder to turn these leads into sales because you’re directly competing with every other vendor in your area.

So ultimately, even though the leads are cheap, advertisers waste their time and budgets on low quality/low-interest customers.

WeddingWire’s 12-month contract is super rigid

Unlike The Knot, WeddingWire creates strict contracts hidden within their terms of use. Often advertisers will overlook this section, and become locked into a 12-month commitment to the WeddingWire services.

There is little to no flexibility with cancellations after 6 months which leaves unsatisfied customers trapped paying for a service that may not be working for them.

Inaccurate and Fraudulent Reviews are Difficult to Impossible to Remove

WeddingWire’s review policy is much more structured and rigid than other promotional sites.

Often it takes an excessive amount of effort to take down phony or overly negative reviews from advertisers pages, and in the end – some remain unsuccessfully removed entirely.

The High Cost of Premium Features

WeddingWire has often been accused of nickel-&-diming its members for premium services.

While advertisers are able to use WeddingWire as a free service, reviews and other essential features are virtually invisible to potential customers.

Experts constantly complain that premium services and applications offered by WeddingWire are ‘useless.’

Even though premium users get access to tools to send contracts, questionnaires, invoices, and create videos.

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The Knot Pros and Cons

The Knot logo
From: The Knot

Why The Knot Is Great

Scene from Napoleon Dynamite featuring a wife whispering to her husband with a text overlay that says”I want that.”
Everything great about The Knot

The most visited wedding site

The Knot’s site boasts of the most traffic of any wedding site in the US, with millions of visits each month.

BookMoreBrides.com wrote in their WeddingWire vs. The Knot Advertising comparison piece that The Knot recorded 11 million visitors in June of 2017.

Millions of visitors mean millions of potential leads

The Knot’s mobile application is easy to use

Since many wedding professionals have hectic schedules, mobile lead management is crucial to staying competitive in local markets.

Weddings By CPE wrote, “The app is amazing and makes responding to leads and clients a breeze.”

Simplifying and streamlining mobile efficiency has been something vendors have loved.

Professional customer service is friendly and helpful

Sometimes there’s a problem you can’t fix alone. Having a team of professionals available to vendors is yet another resource to help boost vendor sales.

Many of the experts agreed – Celebrate Two Wedding Officiant wrote, “The salespeople are very helpful and patient [when fixing problems].”

Most recognizable wedding brand

Similar to WeddingWire, the Knot is a top-tier hub for wedding vendors. Many wedding businesses have achieved success and thrived on The Knot.

Ryan from Non-Stop Entertainment raved, “Totally changed my business and helped me go full time. Leads are qualified and respond! I also like that they give you the client’s real email address.”

Why The Knot Sucks

The cartoon character Piglet from Winnie The Pooh saying “No, I cannot knot.”
We feel you piglet

More Traffic = More Vendors

While The Knot boasts its popularity as the most visited wedding planning site, it comes with a catch…

More customers mean more competition.

Not only does The Knot list a higher number of competitors, but it also immediately sends recommendations for leads to those competitors after a successful customer inquiry.

That means leads are lower quality and tougher to land.

Expensive Pricing

Many vendors look to cover entire state regions rather than distinct regions but find the price hike to be too much.

The same is true regarding signing a full-year membership contract, which makes it tough for many small businesses and potential advertisers.

Higher Prices ≠ Higher Leads

Over the last few years, the Knot’s increasing prices aren’t leading to increasing results for vendors.

While it might have been worth the investment initially, advertisers are finding it more and more of a stretch.

Decreasing Access to Customer Service

While The Knot is often praised publicly for its customer service, experts have found recently (over the last 18 months) access to customer service is becoming more and more difficult.

We Asked The Experts – Was It Worth It?

Gif from Missy Elliot's music video from Work it with a text overlay saying “Is it worth it? Let me work it.”
Ti esrever dna ti pilf, nwod gniht ym tup

Here’s Our Top 5:

  1. Statesville Country Club: “YES. Worth every penny. Upgraded my plan after the first year.”
  2. Midwest Selfies: “1 person landed on my profile. It was not worth it at all. I heavily recommend my colleagues AWAY from this site.”
  3. Wedding Officiant Jon Turino: “I got $200 in verifiable bookings for each $200 spent in 2018, so I barely broke even with my first year paying for The Knot. Will have to see about 2019.”
  4. Weddings By CPE: “For the first year, I made more in bookings than the yearly membership so it was worth it. Now, it’s slightly more expensive and I’m getting less leads – so I’m unsure of what 2019 looks like.”
  5. All Faiths Wedding Officiants of the Triad: “No – we paid for a few years and did not see any real increase in actual booking. A lot of tire kickers and couples who then ghosted us.”

Final Comparisons

Scene from To Have Or Have Not featuring the text overlay “What’s the decision?”
You know how to whistle, don’t you Steve?

WeddingWire and The Knot are pretty comparable overall. Still, remember, they represent just two of the many wedding websites you can advertise your business on. You can find a list of 74 websites to get FREE advertisement for your wedding business in 2019

The Knot has more traffic and seems to be more efficient for smaller wedding vendors and businesses such as photographers, officiants, DJs, and planners.

WeddingWire seems to work better for larger venues and catering companies looking to spend more on larger-scale services.

More Please!

Stephen Colbert saying “Give it to me now!”
Alright, alright, here ya go.

Alternatively, there is another way all wedding vendors, regardless of size or service, can advertise and pile up leads!

Google AdWords!

Google is the first place customers head to find… anything and everything! Advertisers find that AdWords has most of the pros and none of the cons from both WeddingWire and The Knot. It’s a great platform business use to advertise.

The Google logo
From: Google (obviously)

Here are the top reasons to choose AdWords

Advertise where they advertise

WeddingWire and The Knot both advertise using Google AdWord, try beating them at their own game! Both companies bring in their traffic using Google.

If you’re looking for your first step, try following the Ultimate Guide to Local SEO

Stand out and send leads straight to your site

Instead of having an identical page to all your competitors, customize your page by creating a unique website that really gets your business noticed.

High-quality leads

Ever had someone reach out asking for a royal wedding, with a $1,000 budget? Users who visit your site tend to be searching for venues specifically rather than “tire kickers”

Pay per click instead of pay per year

Don’t get locked into a 12-month contract, set your own budget and cancel anytime. Spend what you want to get as many leads as you want!

Conclusion

WeddingWire and The Knot are just two of many websites experts use to promote their businesses. Whichever route you take to promote your business, make sure you rigorously research all your available options and resources.

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